Help
Support
We're here to help. If you have a question or run into an issue with SetPilot, reach out directly and we'll get back to you as quickly as possible.
Contact us
For any question, issue or feedback related to SetPilot — whether technical, operational or account-related — send us an email. We read every message.
support.setpilot@gmail.comWe typically respond within 1–2 business days.
Frequently asked questions
How do I get access to SetPilot?
SetPilot is invitation-only. Access is granted via an invitation code provided by your project administrator or the SetPilot team. If you believe you should have access, contact your team lead or reach out to us directly.
I lost or forgot my invitation code. What do I do?
Contact the project administrator who originally invited you, or email us at support.setpilot@gmail.com with your name and the production you're associated with. We'll help you recover access.
Can I request deletion of my data?
Yes. Email us at support.setpilot@gmail.com with a deletion request and we will process it within 30 days, in accordance with our Privacy Policy.
Is SetPilot available on mobile?
Yes. SetPilot has a companion mobile app for iOS and Android that allows you to access your projects on set. Contact your administrator or our team for access details.